filters
state:
Show
city:
Show
product:
Show
My check engine light came on Saturday night, so Sunday I took my car to Express Service at Rick Case. They told me they can do my Oil Change only, but for the check engine light I would need to take it to the main service dept on Monday. The Assistant Service Manager...
Read more
Product
#1150868
Reply to reviews
Show

Rick Case Honda - Very bad service and costumer service

Used cars son unos mentirosos empesando por el managers Andrew de jesus el financista lucho u uno de sus bemdedores juan ampudia no se dejen emganar ricks case honda used car no good
1.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Product or Service Quality
Staff
Value for money
I didn't like
  • People
#1052396
Reply to reviews
This is to mr. Rick Case!! I am one of the pissed ofF consumers, just going to give you a little run down it took me 4 years to get my credit where I can get Hyundai which I've been wanting for quite a while finally was able to do this by releasing HyundaISonata was...
Read more
I didn't like
  • Lies and tricks and thievery
  • Pricing
#978733
Reply to reviews
Took my Vehicle in to Rick Case Honda today Dec 20th 2016. to have an Air Bag recall Performed. While I was waiting for them to work on my Vehicle I saw and older mechanic sleeping in a car her was working on. I had to look to make sure he was alive. Then he moved...
Read more
Anonymous
Anonymous

How is this any of your business? Why were you in a work area where no customers are allowed to be? This is such a bogus complaint. You are not out of any money. Just tryi...

2.7
#977024
Reply to reviews
experience started out great, salesman was friendly..was given my monthly payments...took car home and brought in both trade-ins, when given papers to sign it was $50 more a month, was told i had to speak to the finance manager and he said that the additional money was...
Read more
3.3
I liked
  • Friendliness
I didn't like
  • Pricing
  • Bait-and-switch
#906336
Reply to reviews
Do not buy from rick case no way. They will not give you bottom price online when i went their you will spend hour their and you have to talk to 3 people to try to make a deal . They tell you they beat everyone price after 3 hours their they ended up being the highest...
Read more
#796517
Reply to reviews
I took my honda in for several recalls, car was working fine. received call saying my transmission went while they had the car?????. 6,000 to fix or trade it in for a 1,000 credit. then they lost my car and now 5 months later, yes 5 months, they want to return the...
Read more
1.0
#771858
Reply to reviews
Show

Other Product Review

I am sitting at one of the dealerships and, all around me customers are complaining about the service here. Maybe Rick and Rita should hire more techs instead of starring in commercials!!
#764471
Reply to reviews
My Fiat 500L with 3,285 miles started smoking on I-75 overpass with three lanes of traffic. Could not get car in gear to move to side of road. Thankfully, two guys pushed and I steered to side. Tried to call The Case place 5 times to get some help! No answers......
Read more
#736225
Reply to reviews
My husband purchased a car on June 14,rec a temp tag before he left. Forward to Friday, July 10 we had never received a tag and tried to call but the online numbers were not for Honda. For some reason he never was handed a card and forgot to ask. We drove the 40 min...
Read more
2.0
I didn't like
  • Poor customer service
  • Poor customer service
#666249
Reply to reviews