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I received a letter with a coupon for 'up to' a trade in value for my old car and a New Car discount and incentives from Rick Case and Hyundai combined. The discount on a new car is substantial, exceeding $4,000 on specific models. We decided that instead of a new...
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I didn't like
  • Bait-and-switch
#558168
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Called to see if they a white CRV in stock. Jim Johnson said I would have to come in. I said it was a simple question with a yes / no reply. All I got was attitude. I never went in or pursued further. That was last week. I since asked 5 dealers (not RC) to submit...
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#541741
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Looked to a new Fiat Abarth. Spent 3 hrs working on a deal....my credit is average+. I sat there for another hour asking again and again whats going on. They finally acknowledged me saying while my credit is good, I don't charge enough. I would have sat there anither...
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#520048
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We received a flyer purchase a vehicle (Vehicle Exchange Program) I found a car that I liked and printed the ad , when I arrived to the dealer the salesman was very nice, but when he went to speak to the manager, he came back saying that the ad for that specific...
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#501071
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Over the years purchased 8 cars from Rick Case. They always took my returns "as is" with a new car purchase. After the contract was done Honda Finance kept asking me for a $500 balance. I told Honda Rick Case bought the car from me. Rick Case did not pay the $500...
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#462044
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We returned our 2003 Accord to Rick Case Honda for a recall repair.(purchased new from Rick Case Honda) Work was completed as promised. A couple weeks later, we noticed water in the backseat passenger side. Thinking it may be a sunroof leak or windshield leak...
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#425956
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Rick Case Honda Service is a joke. They sent us a very misleading flyer, and unfortunately made the mistake of going in to use it. I got my first two oil changes there without the coupon, so when they sent me the coupon for 19.99 I decided to use it. If they...
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#367878
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this business is totally mismanaged, you are supposed to support your community, not rape your community....bad deal.com etc...etc... take this advice serious, inept workers ....be aware and wary...i have been involved in sales and customer service and i know how it...
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Anonymous
ns

Www.rickcasefiatsucks.com

#321009
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If you want to get screwed from the front and the back then go buy a car at Rick Case Honda of Weston. We purchased a car 6 months ago. We decided to change it and had it appraised only to find out that it had frame damage. When we took it back they of course denied it...
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Anonymous
Anonymous

I feel your pain same thing happened to me a bought a 2010 ford Mustang and they told me that car was clean and never had a accident. I went to trade my car in surprise, surpr...

Anonymous
rickcasefiat***ks

I have had similar issues with customer service of Rick Case Fiat...must be a standard to screw the customer with this dealership.

#289493
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service department was inept, brushed over repair concerns, failed to return calls. The General Manager was rude, totally unaccomodating, accusatory, evasive and lied to me. Dealership pledges to excel in customer service, when in reality they could have cared less...
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#279763
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