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My Fiat 500L with 3,285 miles started smoking on I-75 overpass with three lanes of traffic. Could not get car in gear to move to side of road. Thankfully, two guys pushed and I steered to side. Tried to call The Case place 5 times to get some help! No answers......
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#736225
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My husband purchased a car on June 14,rec a temp tag before he left. Forward to Friday, July 10 we had never received a tag and tried to call but the online numbers were not for Honda. For some reason he never was handed a card and forgot to ask. We drove the 40 min...
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2.0
I didn't like
  • Poor customer service
  • Poor customer service
#666249
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They did unauthorized repairs and wouldn't let me get my car so i have no car now
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Anonymous
andiedog

I took my Honda for service recently. my Honda civic had a bad vibration. the assistant service manager told me the problem is not covered under the warranty is that supposed ...

1.0
#616412
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HAVE LITTLE MONEY, DISABLED SENIOR, BUT NEED A VAN FOR MY SCOOTER/AND LIFT. THEY SOLD ME A 2006 FULLY LOADED ODESSEY TOURING THAT THEY SAID EVERYONE WAS TRYING TO GET THAT CAR AND HAD BUYERS FOR IT. THAT EVEN THOUGH IT IS 75K MILES, THEY ARE GREAT AT 200K MILES. AND...
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Anonymous
pulltype

If you are a senior, you should have known better than to fall for this "grind". Did you never hear the "used car salesman" stories.

Verona, New Jersey
I didn't like
  • Lies and tricks and thievery
#614567
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I went to the rick case dealership in duluth ga on tuesday jan 13, 2015 to get dianostic on my cgeck engine soon light. Their recommendation after diagnostic of faulty idle reading replace throttle and gasket. Price for throttle part $965.00. That was just the part....
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2.0
#582675
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I received a letter with a coupon for 'up to' a trade in value for my old car and a New Car discount and incentives from Rick Case and Hyundai combined. The discount on a new car is substantial, exceeding $4,000 on specific models. We decided that instead of a new...
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I didn't like
  • Bait and switch
#558168
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Called to see if they a white CRV in stock. Jim Johnson said I would have to come in. I said it was a simple question with a yes / no reply. All I got was attitude. I never went in or pursued further. That was last week. I since asked 5 dealers (not RC) to submit...
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#541741
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Looked to a new Fiat Abarth. Spent 3 hrs working on a deal....my credit is average+. I sat there for another hour asking again and again whats going on. They finally acknowledged me saying while my credit is good, I don't charge enough. I would have sat there anither...
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#520048
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We received a flyer purchase a vehicle (Vehicle Exchange Program) I found a car that I liked and printed the ad , when I arrived to the dealer the salesman was very nice, but when he went to speak to the manager, he came back saying that the ad for that specific...
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#501071
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Over the years purchased 8 cars from Rick Case. They always took my returns "as is" with a new car purchase. After the contract was done Honda Finance kept asking me for a $500 balance. I told Honda Rick Case bought the car from me. Rick Case did not pay the $500...
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#462044
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